Privacy Policy

Privacy Policy

Last Updated: June 2026

Company Details

Company: SKIN SERIES WELLNESS LLP

Address: 3rd floor, Soham Plaza, 316, C-2 wing, Ghodbunder Road, Manpada, Thane 400607

Website: www.lightsalmon-giraffe-828565.hostingersite.com

1. About This Policy

Skin Series is a doctor-led medical aesthetics clinic. This Privacy Policy explains what personal data we collect, why we collect it, the specific lawful basis on which we process it, who we share it with, how long we keep it, and what rights you have under Indian law.

This Policy applies to:

  • Visitors to our website at www.lightsalmon-giraffe-828565.hostingersite.com
  • Individuals who submit enquiry, contact, or skin assessment forms through our website
  • Patients and prospective patients who book appointments or attend consultations at our clinic

This Policy does not cover data processed by third-party websites that may be linked from our website. We have no control over those sites and encourage you to read their privacy notices separately.

2. Identity of the Data Fiduciary

Under the Digital Personal Data Protection Act 2023 ("DPDP Act"),SKIN SERIES WELLNESS LLP acts as the Data Fiduciary in respect of all personal data described in this Policy. The Data Fiduciary determines the purpose and means of processing.

Clinic Name Skin Series
Registered Address Thane West, Mumbai, Maharashtra, India
Website www.lightsalmon-giraffe-828565.hostingersite.com
Privacy Contact privacy@lightsalmon-giraffe-828565.hostingersite.com
Grievance Officer Dr. Natasha Shetty, reachable at privacy@lightsalmon-giraffe-828565.hostingersite.com

3. Governing Legal Framework

This Policy is drafted to comply with the following Indian legal instruments:

  • Digital Personal Data Protection Act 2023 ("DPDP Act")
  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules")

4. Personal Data We Collect

4.1 Personal Data

Information that identifies or is reasonably capable of identifying you as an individual, including:

  • Full name
  • Email address
  • Mobile or telephone number
  • Appointment booking details (date, time, treatment type)
  • Communication history (emails, messages, enquiry form submissions)

4.2 Sensitive Personal Data

Under the SPDI Rules 2011, the following constitutes sensitive personal data and is handled with heightened care and security:

  • Skin concerns, skin type, and aesthetic treatment goals disclosed via our quiz or consultation forms
  • Health-related disclosures made voluntarily in the course of completing a skin assessment or during clinical consultation
  • Clinical records, treatment notes, and before/after photographs taken for clinical purposes (in-clinic only)

4.3 Technical Data

Data collected automatically through your use of our website, including IP address (anonymised within 90 days), browser type, device type, and referral source.

5. Processing Activities, Purposes, and Lawful Basis

Processing Activity Personal Data Involved Purpose Lawful Basis (DPDP Act 2023)
Skin Assessment Quiz Name, email, phone, skin concerns, health disclosures Deliver results; personalise recommendations Consent (Section 6)
Appointment Booking Name, contact details, date/time, treatment type Schedule and manage appointments Contract (Section 7(b))
Enquiry & Contact Forms Name, email, phone, message content Respond to queries and provide info Consent (Section 6)
Clinical Consultations Medical history, treatment records, photographs Deliver safe treatments; maintain records Legitimate Use (Section 7(a))
Marketing Name, email, preferences Send educational content and offers Consent (Section 6)

6. Third-Party Service Providers

Service Provider Category Purpose Safeguards
CRM & Booking Platform Patient record & appointment management HIPAA-compliant; Data Processing Agreement
Email Service Provider Transactional and marketing emails Contractual confidentiality; Opt-out mechanism
Analytics Provider Website traffic analysis IP anonymisation; limited retention

7. Cross-Border Data Transfers

Our primary operations and data storage are located within India. Transfers outside India are made only to countries notified by the Central Government or with equivalent contractual protections.

8. Data Security

We implement technical and organisational security measures including HTTPS encryption, access controls, and use of HIPAA-compliant platforms. In case of a breach, we will notify the Data Protection Board of India.

9. Processing of Children's Personal Data

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors without verifiable parental consent.

10. Your Rights as a Data Principal

Right What It Means How to Exercise
Right to Access Obtain a summary of data and purposes Email privacy@lightsalmon-giraffe-828565.hostingersite.com
Right to Correction/Erasure Request correction or deletion of data Email privacy@lightsalmon-giraffe-828565.hostingersite.com
Right to Grievance Lodge a complaint with our Grievance Officer Email privacy@lightsalmon-giraffe-828565.hostingersite.com
Right to Nominate Nominate an individual for your data rights Email privacy@lightsalmon-giraffe-828565.hostingersite.com

11. Grievance Officer

Officer: Dr. Natasha Shetty

Email: privacy@lightsalmon-giraffe-828565.hostingersite.com

Response Timeline: 30 days from receipt of complaint.

12. Data Retention

We do not retain personal data beyond the period necessary for the purpose. Clinical records are retained for a minimum of 7 years.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website constitutes acknowledgement of the revised terms.

Questions about this Policy?

Write to us at privacy@lightsalmon-giraffe-828565.hostingersite.com

Skin Series, Thane West, Mumbai, India